Snapvue shows ssl handshake abort

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(@tm@mcatgroup.com)
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For demonstration purposes we are configuring snapvue with demo bms project which is already configured in VMware from France. But it shows the following error in the mobile. What is the problem?

3542=491 Screenshot 2017 04 26 14 12 07 011 com.sv .migelo

-Tijo

 
Posted : 26/04/2017 6:13 pm
LM
 LM
(@l-micaudarcinfo-com)
Posts: 383
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Hello,

Did you change this settings into web.config file of C:ARC InformatiquePcVueBinWebServerExtensionsWebAppsWebClient:

3543=492 2017 04 26 170034

It is to ignore certificate errors on server side, between PcVue and Web Service.

 
Posted : 26/04/2017 8:02 pm
(@tm@mcatgroup.com)
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It was flase, now I correct to True . But now the following error is showing.

3544=493 Screenshot 2017 04 26 20 31 12 750 com.sv .migelo
 
Posted : 26/04/2017 9:35 pm
LM
 LM
(@l-micaudarcinfo-com)
Posts: 383
Member Admin
 

The answer from Matti:
Go back from the page and open it again, with Ignore certificate errors (maybe switch it off and on before closing the page to be sure).
Then the connection should be successful, there seems to be some update problem with this option when I quickly tested.

(Meaning that it thinks still that the Ignore certificates was off).

 
Posted : 27/04/2017 5:18 pm
(@tm@mcatgroup.com)
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I got an error "WebVue Session,FAILED maint_en TOO_MANY_USERS" in the event viewer once i trying to connect SnapVue. Why these error?

The license which i have

General
Product : PcVue
Version : 12 (internal)
Type : SCADA Station
Mode : Complete
Size : Unlimited I/O
Expiration date : Thursday, March 29, 2018
Date of last use : Saturday, April 29, 2017
WebVue clients : 5
Web Services Toolkit clients : 5
TouchVue clients : 5

Data Acquisition
Communication channels : 5
BACnet : Yes
IEC 61850 : Yes
IEC 60870-5-104 : Yes
LonWorks/LNS : Yes
DNP3 : Yes
KNX : Yes
SNMP Manager : Yes
EtherNet/IP : No

Features
Networking : Yes
Data Export : Yes
Dynamic busbar coloring : Yes
Database Manager : Yes
Map control : Yes
IEC 60870-5-104 Outstation : Yes
SNMP Agent : Yes

Network Licenses
Network licenses : None

 
Posted : 30/04/2017 3:41 pm
LM
 LM
(@l-micaudarcinfo-com)
Posts: 383
Member Admin
 

It seems you don't have the good options, for example with a valid dongle you have:

General

------------------------

License number : 47004

Product : PcVue

Version : 12

Type : SCADA Station

Mode : Complete

Size : Unlimited I/O

Expiration date : Permanent License

WebVue clients : 5

Web Services Toolkit clients : 0

TouchVue clients : 10

---- SnapVue options ---- :

SnapVue clients : 100

SnapVue zones : Unlimited

SnapVue tracking : Yes

SnapVue messaging : Yes

Data Acquisition

------------------------

Communication channels : 16

BACnet : Yes

IEC 61850 : Yes

IEC 60870-5-104 : Yes

LonWorks/LNS : Yes

DNP3 : Yes

KNX : Yes

SNMP Manager : Yes

EtherNet/IP : No

Features

------------------------

Networking : Yes

Data Export : Yes

Dynamic busbar coloring : Yes

Database Manager : Yes

Audit : Yes

Map control : Yes

IEC 60870-5-104 Outstation : Yes

SNMP Agent : Yes

Network Licenses

------------------------

Licenses slot 1 : 5 licenses

Type slot 1 : N/A

Mode slot 1 : Complete

Size slot 1 : Unlimited I/O

BACnet slot 1 : No

WebVue clients slot 1 : 0

WST clients slot 1 : 0

TouchVue clients slot 1 : 0

Data Export slot 1 : No

Map control slot 1 : No

Licenses slot 2 : None

Additional Information

------------------------

Date : Wednesday, May 03, 2017 - 16:19:37

License Utility version : 12.0.0.20473

Drivers version :7.5.0

Dongle family: SuperPro

Dongle type : USB

Dongle Memory: 256

 
Posted : 03/05/2017 7:22 pm
(@tm@mcatgroup.com)
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Yes. I got the new license and now its working.

Thank you

 
Posted : 04/05/2017 1:51 pm