more quick actions
minimize quick actions
Topic starter
Hi
I give you a customer request:
He wants that when an alarm is acknowledged, it is necessary to systematically enter a comment saved into archives. The goal is to export alarm and comment with Data Export.
I don't know how to force the user to insert a comment. It is necessary to have an alarm viewer and a log viewer?
Thank you for your help !
Posted : 07/04/2017 12:52 pm
I think that it is mandatory to disable the acknowledgment icon on the alarm viewer and force the usage of a contextual mimic. On the contextual mimic, the acknowledgment button only appears if the comment field is not empty.
The comment variable can be reset at mimic opening and the comment value can be sent to an alarm attribute in order to be saved and retrieved in the export.
I think you can try this method with BMS demo project.
Posted : 07/04/2017 1:07 pm
Topic starter
Thank you Ludo. I search first to use "native" comment but it seems to be impossible.
Perhaps a SCADA instruction LOGDISPLAY(ADDCOMMENT) can be good...
I will use the classis method with attributes
Posted : 07/04/2017 1:18 pm