Alert periodic Connections/Disconnections

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n.kunzer
(@n-kunzerarcinfo-com)
Posts: 1236
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Hi,

I encountered recently an issue with Alert that I would like to share with you.

Context: Some tags are declared in Alert and NOT in PcVue. Tags are using whatever OPC or DDE channels.

Effect: Alert is periodically disconnecting the OPC/DDE connection and reconnects.
In Log Filesopcsrv.log we can see this sequences indefinitely

2017/04/14,23:50:19.402,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,Connection of a new client '2'...
2017/04/14,23:50:19.402,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,...Client '2' is connected...
2017/04/14,23:50:19.402,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,Client '2' is setting its name...
2017/04/14,23:50:19.402,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,...Client '2' name set as 'Micromedia'
2017/04/14,23:51:37.218,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,Client '2' is deconnecting...
2017/04/14,23:51:37.218,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,...Client '2' is deconnected
2017/04/14,23:51:39.280,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,Connection of a new client '3'...
2017/04/14,23:51:39.280,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,...Client '3' is connected...
2017/04/14,23:51:39.280,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,Client '3' is setting its name...
2017/04/14,23:51:39.280,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,...Client '3' name set as 'Micromedia'
2017/04/14,23:54:53.866,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,Client '3' is deconnecting...
2017/04/14,23:54:53.866,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,...Client '3' is deconnected
2017/04/14,23:54:53.928,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,Connection of a new client '4'...
2017/04/14,23:54:53.928,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,...Client '4' is connected...
2017/04/14,23:54:53.928,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,Client '4' is setting its name...
2017/04/14,23:54:53.928,NSNG1201XAP,svc_emrs_sgp,OPCSVR,I,0,0,...Client '4' name set as 'Micromedia'

Nico

 
Posted : 20/04/2017 7:08 am
ACHT
 ACHT
(@a-chaverotarcinfo-com)
Posts: 161
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Thanks Nico

What are PcVue and Alert versions ?

 
Posted : 21/04/2017 12:18 pm
n.kunzer
(@n-kunzerarcinfo-com)
Posts: 1236
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A very recent one.
But, for sure, even the last one has the same behaviour. Actually it's not a bug, Alert is done like that apparently!

Nico

 
Posted : 21/04/2017 1:02 pm
(@r.buisson@arcinfo.com)
Posts: 0
New Member Guest
 

But why do you have variable in ALert and Not In PcVue ?
These variables in ALert are connected to PcVue ?

 
Posted : 21/04/2017 1:06 pm
n.kunzer
(@n-kunzerarcinfo-com)
Posts: 1236
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Typically the customer has removed some variables from PcVue but forgot removing also in Alert...

Nico

 
Posted : 21/04/2017 1:15 pm
(@r.buisson@arcinfo.com)
Posts: 0
New Member Guest
 

Ok, so Bug coming from PcVue OPC/DDE Server which not accept suscribe for inexistant variable and cut communication with ALert and after Alert restart communication again and again.

 
Posted : 21/04/2017 1:22 pm
n.kunzer
(@n-kunzerarcinfo-com)
Posts: 1236
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Topic starter
 

Ho, I didnt understand in that way.
In this case => SPR

 
Posted : 21/04/2017 1:36 pm