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Async Close document

 
Audit and diagnostic
Last Post by e.mahaut 4 years ago
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BO
 BO
(@b-olombelarcinfo-com)
Posts: 196
Reputable Member
Topic starter
 

Hi,

Is there anybody who meets these errors in the event viewer (v15.2.0):

2022/06/24,07:03:26.176,6,E,,1,gtb780,72,Runtime Graphic,Async Close document deleted
2022/06/24,07:03:26.176,6,E,,1,gtb780,72,Runtime Graphic,Async Close document error
2022/06/24,07:03:29.425,6,E,,1,gtb780,72,Runtime Graphic,Async Close document deleted
2022/06/24,07:03:29.425,6,E,,1,gtb780,72,Runtime Graphic,Async Close document error
2022/06/24,07:03:30.706,6,E,,1,gtb780,72,Runtime Graphic,Async Close document deleted
2022/06/24,07:03:30.706,6,E,,1,gtb780,72,Runtime Graphic,Async Close document error
2022/06/24,07:03:33.315,6,E,,1,gtb780,72,Runtime Graphic,Async Close document deleted
2022/06/24,07:03:33.315,6,E,,1,gtb780,72,Runtime Graphic,Async Close document error
2022/06/24,07:03:35.143,6,E,,1,gtb780,72,Runtime Graphic,Async Close document deleted

Thanks

 
Posted : 05/08/2022 3:41 pm
KASI
 KASI
(@k-simanjalamarcinfo-com)
Posts: 134
Estimable Member
 

Hi Brice,

I did encounter the same error recently on customer side running on 15.1.4.

Specifically, they hit the error for "Async Close document error". 6 errors in succession, and no other occurrence. We did not find the issue reoccur or the cause of it.

2022/07/13,14:13:40.592,6,E,,1,Designer,40,Runtime Graphic,Async Close document error
2022/07/13,14:13:40.592,6,E,,1,Designer,40,Runtime Graphic,Async Close document error
2022/07/13,14:13:40.592,6,E,,1,Designer,40,Runtime Graphic,Async Close document error
2022/07/13,14:13:40.592,6,E,,1,Designer,40,Runtime Graphic,Async Close document error
2022/07/13,14:13:40.592,6,E,,1,Designer,40,Runtime Graphic,Async Close document error
2022/07/13,14:13:40.592,6,E,,1,Designer,40,Runtime Graphic,Async Close document error

Did you have any symptoms when the message appear at your side?

 
Posted : 05/08/2022 3:48 pm
 GRCH
(@g-chovelonarcinfo-com)
Posts: 26
Eminent Member
 

Hello,
I have never seen this message but could be interesting to see if in a plateforme with client's project it still appears in 15.2.2?
Is there some VBA related in the project?

BR,

Grégoire

 
Posted : 05/08/2022 4:34 pm
e.mahaut
 e.mahaut
(@e-mahautarcinfo-com)
Posts: 270
Member Moderator
 

Hello,

There are SPR about this message "Async Close document". Fix underway.
It is related to some specific sequence on open and close mimics and could be met either with VBA, SCADA Basic, TreeView to navigate or popup mimics.
The runtime seems to be fine but the message is triggered.

Regards,
Edouard

 
Posted : 17/08/2022 10:31 am
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