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JIRA system

 
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Last Post by AD 8 years ago
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t.mathew
 t.mathew
(@t-mathewarcinfo-com)
Posts: 64
Estimable Member
Topic starter
 

Hello,

Do we have any experience with JIRA software.
For an inquiry, client needs "It is essential that each alarm automatically generates a ticket in our JIRA system."
Please suggest me a solution. Thanks

Tijo

 
Posted : 22/05/2018 10:46 am
n.kunzer
 n.kunzer
(@n-kunzerarcinfo-com)
Posts: 1236
Member Moderator
 

Hi Tijo,

No experience on my side.
System like Jira is usually based on Web Services. PcVue is NOT Web Services client therefore the only way I can see is to go through the Manager Toolkit.

Nico

 
Posted : 22/05/2018 12:39 pm
t.mathew
 t.mathew
(@t-mathewarcinfo-com)
Posts: 64
Estimable Member
Topic starter
 

Hi Nico,

I saw something like this from internet

4151=593 2018 05 2212 09 19 AddnewGmailmessagestoJIRAasnewissues Zapier

What you think?

 
Posted : 22/05/2018 1:10 pm
n.kunzer
 n.kunzer
(@n-kunzerarcinfo-com)
Posts: 1236
Member Moderator
 

can't you send an email directly to the Jira email account?

For example, in Malaysia we are using Zendesk, if a declared user sends an email to our zendesk address then a ticket is created automatically.

Nico

 
Posted : 23/05/2018 7:26 am
AD
 AD
(@a-degrearcinfo-com)
Posts: 34
Trusted Member
 

Hi Tijo,

CDATA provides an ADO.NET Provider for JIRA.
https://www.cdata.com/drivers/jira/ado/

You can take a look at it to use it with "Universal Data Connector" available in V12.

Kind Regards,
Your rope partner

 
Posted : 12/06/2018 12:24 pm
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