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Topic starter
Hi PcVue Experts,
Our customer IREAL met an emergent question.
The issue is that the log viewer of PcVue Server station displaying something un-normal occasionally, see below, detailed information please see log file .
2016/09/14,15:18:55.843,0,I,,1,,1,There is a leak of handle, a workaround is to set the Count property of [ThreadPool] section in Settings.ini file in ETC folder to 181
2016/09/14,15:18:55.843,0,I,,1,,1,The consumption of handle is too large, you have to relaunch the supervisor, HandleCount=235562
The project and log files can be sent to you if you want, and the OPCCLIENT1 and OPCCLIENT2 in Networking are two PcVue clients that work as servers communication with third party system.
Could you find the probable reason based on these two messages, or who I can look for, thanks very much in advance.
Best Regards,
Mark
Posted : 14/10/2016 5:48 pm
Hi Marc,
KB721.
Set value to 190 or 200.
BR
Edouard
Posted : 14/10/2016 6:24 pm
Topic starter
Hi Edouard,
Do you know what is the bad effect of the issue when we do nothing?
BRs,
Mark
Posted : 17/10/2016 11:29 am
Hi Mark,
When doing nothing, it will lead to a crash at any given time because of free memory not enough.
BR
Edouard
Posted : 17/10/2016 12:41 pm
Hello All,
A client in Singapore faced a big leak with their PcVue 11.0 project,
within 2 weeks, the handlecounts increase from 61 000 to 460 000 👿
2016/10/16,18:10:34.700,0,I,,1,ADMINISTRATOR,100,There is a leak of handle, a workaround is to set the Count property of [ThreadPool] section in Settings.ini file in ETC folder to 5050 :sick: :sick:
2016/10/16,18:10:34.700,0,I,,1,ADMINISTRATOR,100,The consumption of handle is too large, you have to relaunch the supervisor, HandleCount=461926
Attached are the video and the log.
Posted : 19/10/2016 1:27 pm
Hello All,
A client has its PcVue 11.0 Project threads building up, we have set the threadpool up to 1000 (I think this is the 5th total threadpool upgrade on site)
Why do the threads still there even though the client has restarted the ServerPC several times, it is not releasing the threads. Can we force the thread being released ? This project has LNS layer issue too
Posted : 03/01/2017 8:33 am
I'm stil confused between Handles and Threads, are they both related ? Why do we set the threadpool but actually it is for handles, not threads. Why don't they call it handlepool ?
Posted : 03/01/2017 1:21 pm