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Topic starter
Hello,
Do you know what's the possible reason from the crash log file below, if you need more information please contact me.
===============================================================================================================
Startup time = 2018/06/21,15:26:26.479
Project name = D:Schneider ElectricMobility Expert 1.0USRHFCZ_SCADA
Product Version = 11.2.6063.22703 Update
---------------------------------------------------------------------------------------------------------------
2018/06/24,22:17:41.788, ######## EXCEPTION: 0xC0000096 at address: 0x25286367: PRIV INSTRUCTION
Callstack dumping
Message Dump processed:
Type = Mail
Function = 1090
Source manager = Var
Destination manager = Var
Source station = 7
Destination station = 7
1: 0
1: ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 25286367)
1: ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 25286367)
1: ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 25286367)
1: 25286367 ((module-name not available)): (filename not available): (function-name not available)
1: 1
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 6FE9B92B)
1: 6FE9B92B (svvar): (filename not available): C61850DataReport_COM_OBJ::ResetEntryID
1: 2
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 6FE9A2CA)
1: 6FE9A2CA (svvar): (filename not available): C61850DataReport_COM_OBJ::SetOverFlowState
1: 3
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 6FEC3E2B)
1: 6FEC3E2B (svvar): (filename not available): _61850Family::ProcessReportValues
1: 4
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 6FEC5271)
1: 6FEC5271 (svvar): (filename not available): _61850Family::ProcessReportValues
1: 5
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 6FEC77DC)
1: 6FEC77DC (svvar): (filename not available): C61850ReportCallBack::MsgActivate
1: 6
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7019601D)
1: 7019601D (svvar): (filename not available): VarRcvMsg
1: 7
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 701D77FA)
1: 701D77FA (svvar): (filename not available): VarApp::RcvMsg
1: 8
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 75021480)
1: 75021480 (svkrnl): (filename not available): WinApp::DispatchMsg
1: 9
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 750226ED)
1: 750226ED (svkrnl): (filename not available): WinApp::OnMessagePCVUE
1: 10
1: ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 72CEE683)
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 72CEE683)
1: 72CEE683 (mfc110): (filename not available): (function-name not available)
1: 11
1: ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 72CEE339)
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 72CEE339)
1: 72CEE339 (mfc110): (filename not available): (function-name not available)
1: 12
1: ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 72CEC932)
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 72CEC932)
1: 72CEC932 (mfc110): (filename not available): (function-name not available)
1: 13
1: ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 72CECB54)
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 72CECB54)
1: 72CECB54 (mfc110): (filename not available): (function-name not available)
1: 14
1: ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 72BECACF)
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 72BECACF)
1: 72BECACF (mfc110): (filename not available): (function-name not available)
1: 15
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76BE62FA)
1: 76BE62FA (USER32): (filename not available): gapfnScSendMessage
1: 16
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76BE6D3A)
1: 76BE6D3A (USER32): (filename not available): GetThreadDesktop
1: 17
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76BE77D3)
1: 76BE77D3 (USER32): (filename not available): CharPrevW
1: 18
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76BE7BDA)
1: 76BE7BDA (USER32): (filename not available): DispatchMessageA
1: 19
1: ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 72CDC10B)
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 72CDC10B)
1: 72CDC10B (mfc110): (filename not available): (function-name not available)
1: 20
1: ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 72CDC08D)
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 72CDC08D)
1: 72CDC08D (mfc110): (filename not available): (function-name not available)
1: 21
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 72A0F2E9)
1: 72A0F2E9 (MSVCR110): (filename not available): _get_flsindex
1: 22
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 72A0F2CD)
1: 72A0F2CD (MSVCR110): (filename not available): _get_flsindex
1: 23
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76D0338A)
1: 76D0338A (KERNEL32): (filename not available): BaseThreadInitThunk
1: 24
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 77819882)
1: 77819882 (ntdll): (filename not available): RtlInitializeExceptionChain
1: 25
1: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 77819855)
1: 77819855 (ntdll): (filename not available): RtlInitializeExceptionChain
Exception handler = WinApp::DispatchMsg()
===============================================================================================================
Startup time = 2018/06/19,14:43:39.683
Project name = D:Schneider ElectricMobility Expert 1.0USRHFCZ_SCADA
Product Version = 11.2.6063.22703 Update
---------------------------------------------------------------------------------------------------------------
2018/06/20,12:28:00.706, ######## EXCEPTION: 0xC0000005 at address: 0x7780E3C6: ACCESS VIOLATION read attempt to address 0x38DCDCE4
Callstack dumping
===============================================================================================================
Startup time = 2018/05/21,17:13:23.484
Project name = D:Schneider ElectricMobility Expert 1.0USRHFCZ_SCADA
Product Version = 11.2.6063.22703 Update
---------------------------------------------------------------------------------------------------------------
2018/05/23,13:46:15.936, ######## EXCEPTION: 0xC0000005 at address: 0x77E8E3C6: ACCESS VIOLATION read attempt to address 0x37E3E580
Callstack dumping
===============================================================================================================
Startup time = 2018/05/18,14:35:33.709
Project name = D:Schneider ElectricMobility Expert 1.0USRHFCZ_SCADA
Product Version = 11.2.6063.22703 Update
---------------------------------------------------------------------------------------------------------------
2018/05/21,14:49:13.964, ######## EXCEPTION: 0xC0000005 at address: 0x77E8E3C6: ACCESS VIOLATION read attempt to address 0x59866FCF
Callstack dumping
BRs,
Mark
Posted : 10/08/2018 2:53 pm
hi,
I think, but I'm not sure, that the problem occurs when PcVue receives a 61850 BRCB 😉
BR
Posted : 10/08/2018 3:03 pm
Hi Mark
The crash occurs in the 61850 client code. As Brice mention when the driver receives a BRCB.
Basically the driver receives a ProcessReportValues, it triggers a set OverflowState for a specific DataReport and it fail on the function ResetEntryID.
If you can repoduce the crash (sending a specific report or a report with a specif value) it would be interesting to set all the trace for the particlar device and report . Also if it is possible you could get the wireshark for the developper to work with that. Contact Jean-Sebastien Bourgois (js.bourgois@arcinfo.com) with all the element and check with him if youo need to create an SPR or not.
Bye for now
Manu
Posted : 10/08/2018 3:07 pm
Hello
This is a know issue
This issue appear when a BRCB is send to PcVue with the flag buffer overflow.
I have rework repor process in PcVue 12 and normally it's fix in 12.0
So, now you can change the configuration of your BRCB. For optionnal fields, uncheck buffer-overflow.
In this case, IED don't send the flag buffer-overflow when the buffer is full. Normaly IED reset the buffer.
If you have some wireshark log, please send me it!
Jean-Seb
Posted : 10/08/2018 4:39 pm
Topic starter
Thanks.
Do you mean change the configuration of BRCB in PcVue or both in PcVue and in Device?
BRs,
Mark
Posted : 13/08/2018 12:18 pm