PcVue redundancy watch request error

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(@i.shahrizan@arcinfo.com)
Posts: 0
New Member Guest
 

Hi guys,
My customer have a project with 2 servers (A and B') redundant with single active configuration and " without internal variable switching" is unchecked. When he manually switched (A>>B, B>>A), sometimes PcVue was freezed / stacked and forced close.

Question: What does "Variable VAR.AK2.EP420.RWZK product by SERVER1 - No response from watch request " that come from event viewer means. He can ping both machines and disabled the firewall.

TQ in advance

rgds

Log excerpt:
---------------
2015/12/04,15:00:26.798,3,W,,1,administrator,2,Timeout = 20s
2015/12/04,15:00:26.798,3,W,,6208,administrator,2,Variable VAR.AK2.EP420.RWZK product by SERVER1 - No response from watch request
2015/12/04,15:00:26.798,3,W,,1,administrator,2,Timeout = 20s
2015/12/04,15:00:26.798,3,W,,6208,administrator,2,Variable VAR.AK2.EP420.SLK product by SERVER1 - No response from watch request
2015/12/04,15:00:26.798,3,W,,1,administrator,2,Timeout = 20s
2015/12/04,15:00:26.798,3,W,,6208,administrator,2,Variable VAR.AK2.EP420.SMFK product by SERVER1 - No response from watch request
2015/12/04,15:00:26.798,3,W,,1,administrator,2,Timeout = 20s
2015/12/04,15:00:26.798,3,W,,6208,administrator,2,Variable VAR.AK2.EP420.SPFK product by SERVER1 - No response from watch request
2015/12/04,15:00:26.798,3,W,,1,administrator,2,Timeout = 20s
2015/12/04,15:00:26.798,3,W,,6208,administrator,2,Variable VAR.AK2.EP421.NWK product by SERVER1 - No response from watch request
2015/12/04,15:00:26.798,3,W,,1,administrator,2,Timeout = 20s
2015/12/04,15:00:26.798,3,W,,6208,administrator,2,Variable VAR.AK2.EP421.RWK product by SERVER1 - No response from watch request
2015/12/04,15:00:26.798,3,W,,1,administrator,2,Timeout = 20s
2015/12/04,15:00:26.798,3,W,,6208,administrator,2,Variable VAR.AK2.EP421.NWZK product by SERVER1 - No response from watch request
2015/12/04,15:00:26.798,3,W,,1,administrator,2,Timeout = 20s
2015/12/04,15:00:26.798,3,W,,6208,administrator,2,Variable VAR.AK2.EP421.RWZK product by SERVER1 - No response from watch request
2015/12/04,15:00:26.798,3,W,,1,administrator,2,Timeout = 20s
2015/12/04,15:00:26.798,3,W,,6208,administrator,2,Variable VAR.AK2.EP421.SLK product by SERVER1 - No response from watch request
2015/12/04,15:00:26.798,3,W,,1,administrator,2,Timeout = 20s
2015/12/04,15:00:27.843,5,I,,5216,administrator,2,The station number 1 can't access to VAR.DDK.VKLONZ variable
2015/12/04,15:00:27.843,5,I,,5216,administrator,2,The station number 1 can't access to VAR.DDK.VKLOFZ variable

 
Posted : 22/12/2015 3:15 pm
BO
 BO
(@b-olombelarcinfo-com)
Posts: 196
Reputable Member
 

Hi,

About the event viewer message, it means there is a networking subscription problem during switching.
What is the industrial protocol used ?
Could you check if the server and client list are correctly configured for the variable ?

Is there any Scada Basic script launched when a server become active ?

thanks

 
Posted : 22/12/2015 3:46 pm
(@i.shahrizan@arcinfo.com)
Posts: 0
New Member Guest
 

Hi Brice,

Answers:
--------
1. They used Genisys protocol (serial)
2. Yes, the variables are correct
3. There is a SBasic script launched on startup. LAN("SET SERVER ACTIVE") to do server switching (A>>B , B>>A)

rgds,

 
Posted : 23/12/2015 2:11 pm