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Topic starter
Hello,
I did a standard config for WebVue and, after login with success it never opens the first mimic.
I am using version 15.0 and a DMZ configuration.
Any idea?
Nico
Posted : 29/07/2020 11:16 am
Hello,
Some questions;
-Was it working before (with previous version) or is it a new configuration?
-Do you have any message displayed in event viewer?
-Do you have some logs ( fromInetpub/logs/Sv Website with High level configuration from WDC)?
-Did you try with another Mimic? And check Profile settings?
@+,
Grégoire
Posted : 31/07/2020 4:51 pm
Topic starter
Hi Gregoire,
Some answers:
-Was it working before (with previous version) or is it a new configuration?
[Nico] a new configuration
-Do you have any message displayed in event viewer?
[Nico] Yes, it is said the login is ok
-Do you have some logs ( fromInetpub/logs/Sv Website with High level configuration from WDC)?
[Nico] No, I didn't set it. I will do it and attache the result here.
-Did you try with another Mimic? And check Profile settings?
[Nico] Yes and yes => same same
Nico
Posted : 03/08/2020 10:22 am
Topic starter
Issue reproduced with logs (attached)
The only 'weird' stuff I can see is the following error:
2020-08-03 03:27:01.6880,GraphicalData.PropertyClient.PropertyClient,Debug,Ping failed. Error code: S_Ok
It is coming back every 15s
Do you think it is related?
Nico
Posted : 03/08/2020 10:32 am
Topic starter
Suite of my tests.
- Deploy a website ON the Backend itself. Check a webvue connection is running from a webbrowser ON the backend => OK
=> So the issue is really due to the DMZ I guess
- Check the callback port (8091) is not blocked => Disable all firewalls => Same issue
- Set the 'Graphical Data / Machine Name' with Backend name => Same issue
Posted : 03/08/2020 11:04 am
Topic starter
Eureka!
Previously I did this: - Set the 'Graphical Data / Machine Name' with Backend name => Same issue
Now I did that: - Set the 'Graphical Data / Machine Name' with TCP/IP address => Working :woohoo:
My bad as the backend machine name was not solved by DNS server.
Nico
Posted : 03/08/2020 3:29 pm