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Topic starter
Hello LON experts,
One of cutomers has a license issue of OpenLNS Server when using PcVue 11.1 communicates with OpenLNS Server. OpenLNS Server version is attached. So ECHELON technical person think it is possible there is a conflict with PcVue.
In PcVue help, It says PcVue supports OpenLNS, and not say which version.
Who can give me a suggustion? thanks.
BRS,
Mark
Posted : 26/08/2016 2:51 pm
Hi Mark,
There is not a specific version supported by PcVue. What do you mean " .... a license issue"?
Nico
Posted : 31/08/2016 9:12 pm
Topic starter
Hello Nicolas,
This customer said the licence of OpenLNS Server cannot work normally.
Posted : 05/09/2016 2:31 pm
Sorry Mark but this is not accurate enough. How do you want we help a customer if he said "I have a problem" only ?
:unsure:
Posted : 05/09/2016 8:36 pm
Topic starter
Hello Nico,
Yes, it is difficult to help them to solve non-PcVue issue, especially no more usefull information about it.
So the customer and I just want to see if others have experienced similar issues.
Mark
Posted : 06/09/2016 8:26 am
Hi Mark
What Nico I think is asking is, to get a more precise description of what the customer experience.
So the question he must answer is:
Is it a dongle issue or not?
How is the OpenLS protected? Same dongle type as PcVue or not?
Can PcVue communicate with OpenLNS and its Lon devices using a project with no PcVue dongle?
In that case does the Open LNS server stop working after a while and request a license?.
Basically you need to dig into your customer problem to have a more precise idea of where the problem is.
Bye for now
Manu
Posted : 07/09/2016 1:45 pm