OnQueryEndSession trace in log files

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e.mahaut
(@e-mahautarcinfo-com)
Posts: 270
Member Moderator
Topic starter
 

Hello,

I have already seen some support files dealing with this message.
Now it is getting more accurate.

...SV,OnQueryEndSession,...

When you have this message in file t. it means PcVue has been asked by another software (including Operating System) to exit (shutdown itself). It can not be a manual requested exit.

It will also depend on PcVue current user and profile but here are the ways to reproduce the exact message in Log Files:
- While project is launched, log off
- While project is launched, shutdown or restart the computer
- While project is launched, a third part software executes a "...system32shutdown.exe" instruction or equivalent

More interesting but similar to the first one
- While project is launched through a Remote Desktop, log off

In this case, it could be a confusion between exiting the RDS / RDP session and Logging off the current user, leading to a PcVue shutdown!

I am waiting for a customer answer yet.

BR
Edouard

 
Posted : 20/05/2014 9:28 pm
e.mahaut
(@e-mahautarcinfo-com)
Posts: 270
Member Moderator
Topic starter
 

Hi all,

We did it!
It was in the Windows Server configuration about RDP/RDS

1599=245 TS TimeActive
1599=246 TS TimeDisconnection
1599=247 TS TimeIdle
 
Posted : 27/05/2014 5:27 pm