TouchVue problem

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ACHT
 ACHT
(@a-chaverotarcinfo-com)
Posts: 161
Reputable Member
Topic starter
 

Hello all

I have a problem on site with TouchVue.
Windows 8.1, IIS 8.5.
PcVue 11.1 06035, WebVue works fine.

I have this message in the web browser:

2641=355 1

The error points to this file and this line: ""

2641=356 2

About Framework:

2641=357 3

Thanks for your help

Anthony

 
Posted : 10/11/2015 8:17 am
(@admin_doc72)
Posts: 493
Member Admin
 

Hello Anthony,

Thanks for your report.

We had an issue in TouchVue that was introduced due to an update of the ASP.NET MVC extensions which was deployed via Windows Update (update from 3.0.0.0 to 3.0.0.1).

The issue was fixed in May in the update versions for PcVue 11.0 and 11.1 (changesets #13137 and #13138).

Obviously, the modification was not enough and we must also explicitly express in the web.config file to use the 3.0.0.1 version.

As a quick fix please change the version number in the questionable line from "3.0.0.0" to "3.0.0.1".

Could you please create an SPR?
Thanks!

 
Posted : 10/11/2015 5:30 pm
ACHT
 ACHT
(@a-chaverotarcinfo-com)
Posts: 161
Reputable Member
Topic starter
 

Big thanks Armin ! You save my life 😉

I will create an SPR soon

 
Posted : 11/11/2015 3:17 am
(@admin_doc72)
Posts: 493
Member Admin
 

Hi
did you create it ? Trhe probelm is still here with update 61

 
Posted : 20/05/2016 3:26 pm
(@as.rasidi@arcinfo.com)
Posts: 0
New Member Guest
 

A customer facing this problem today with 11.1.6063, has the fix been done for newer build ?

 
Posted : 28/09/2016 2:12 pm
n.kunzer
(@n-kunzerarcinfo-com)
Posts: 1236
Member Moderator
 

To be sure it is fixed you must create a Hot case.
Otherwise maybe you can upgrade to 11.2 (except if the issue is also in...)

Nico

 
Posted : 28/09/2016 4:53 pm
(@m.nau@ypsys.com)
Posts: 0
New Member Guest
 

The issue it's still there in version 11.2 update 48.

Manu

 
Posted : 16/06/2017 2:02 pm
LM
 LM
(@l-micaudarcinfo-com)
Posts: 383
Member Admin
 

Still there in 11.2 Update 5.

Did Anthony create the SPR?

The notification time can be very long if the smartphone screen is off. Like one minute after alarm appeared.

 
Posted : 21/06/2018 7:25 pm
LM
 LM
(@l-micaudarcinfo-com)
Posts: 383
Member Admin
 

About time to be notified, I think I found a solution on Android settings. No so easy to find:

Applications:

4232=622 Screenshot 20180621 165208 Settings

Menu on top right corner:

4232=623 Screenshot 20180621 165232 Settings

Accès spécial:

4232=624 Screenshot 20180621 165238 Settings

Optimiser util batterie:

4232=625 Screenshot 20180621 165244 Settings

Deactivate for TouchVue:

4232=626 Screenshot 20180621 165311 Settings
 
Posted : 21/06/2018 7:58 pm
LM
 LM
(@l-micaudarcinfo-com)
Posts: 383
Member Admin
 

Regarding the web.config file, I have revived the SPR 61187.

 
Posted : 21/06/2018 8:16 pm
ACHT
 ACHT
(@a-chaverotarcinfo-com)
Posts: 161
Reputable Member
Topic starter
 

Hello Ludo

I created the SPR 61334...

 
Posted : 22/06/2018 12:11 pm
(@admin_doc72)
Posts: 493
Member Admin
 

Hi

PcVue 11.2 6075 Windows 10

The issue is still here (and the trick is still the same)

Nico

 
Posted : 07/11/2018 7:55 pm