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Hello guys,
I've a customer using TouchVue. He complained that he is getting incorrect time filter on the predefined 6hr, 1hr, 30 min. For example: If he is filtering 1hr trend data on 8:00 am (current time), the result of the trend data should start from 7:00 am to 8:00 am but he is getting data from 8:00 am to 9:00 am. Future data of 8:00 am to 9:00 am are not available on SCADA database yet and on trend it will always shows straight line.
Questions:
1. I've tested his project using 11.1 and 11.2 using our demo project and the results are as what he said. Now, if this is intended and not a bug, is there a way to make TouchVue trend filter to return data to be current and minus 30 min, 15min, 1hr, 6hr and 1day?
2. The Trend Search function doesn't seem to work. I can't search a specific date and time using the Search function. Is this a bug? Pls advise.
URL: http://117.242.69.204/svmobile :User: operator: Pword: oper <--- The client's project hosted in India. Take care not to exceed his license. Logout immediately after done checking in case he has other users connected.
rgds
Posted : 05/08/2016 8:54 am
Hello Irwan,
As for Question 1
It is intended as stated in the help:-
•5M, 15M, 30M, 1H, 6H & 1D - Change the period to 5 minutes, 15 minutes etc. Note that the new period uses the start (left hand) time of the existing period as its start time.
Best Regards,
Abdoul Cëid
Posted : 09/08/2016 9:41 am